Your partner for global reach

HRS is the only Business Process Outsourcing partner delivering unique end-to-end solutions for both sides. It offers holistic solutions for your entire hotel management process, from finalizing and loading rates, and intuitive search and book processes to cash-less, paper-less central billing and expense management.

    Expense ManagementEnables automated invoicing and VAT reclaims for superior service and seamless workflowsMore >Rate LoadingWe load the negotiated rates throughout all channelsMore >Rate ProtectorOur automated audit tool checks availability, bookability and correctness of rates so they are ready to book by business travellers More >Search and BookEnables hotel bookability; use special discounts and Ranking Booster for higher visibilityMore >Traveller ServicesTechnical solutions give corporate / business travellers the service they requireMore >Payment SolutionsCentral Billing and Paperless Travel reduce processing costs and enhance guest experienceMore >SourcingGives you access to corporate RFPs for repeat businessMore >
    • Sourcing
      Gives you access to corporate RFPs for repeat business
    • Rate Loading
      We load the negotiated rates throughout all channels
    • Rate Protector
      Our automated audit tool checks availability, bookability and correctness of rates so they are ready to book by business travellers
    • Search and Book
      Enables hotel bookability; use special discounts and Ranking Booster for higher visibility
    • Traveller Services
      Technical solutions give corporate / business travellers the service they require
    • Payment Solutions
      Central Billing and Paperless Travel reduce processing costs and enhance guest experience
    • Expense Management
      Enables automated invoicing and VAT reclaims for superior service and seamless workflows

    We know the industry – and understand the business. 

    Changes in corporate requirements, new booking processes and faster tech. Global corporations outsource their entire booking-process-chains to us. Individual business travellers rely on us to manage their business trip bookings. In fact, HRS is the only global Business Process Outsourcing (BPO) partner offering unique end-to-end solutions for both hotels and corporations. More than 3 000 global corporations rely on HRS to find the perfect hotel for their business travellers. 

    HRS makes our network, your network.

    We make our Hotel Partners bookable across all available channels. So you can reach millions of business travellers. Every day. Get booked on public and corporate apps, through online travel agencies and strategic global distribution systems (GDS). Our strategic networks get you exclusive access to individual business travellers, corporate travel managers, and to large corporate customers from around the globe.

    Making the corporate cut.

    Our hotel experts help you define a rate that attracts corporate attention, so you increase your chances of winning corporate RFPs. You also benefit from valuable insights with customised business intelligence reports and exclusive competitive analyses to set you apart from the competition.

    Service. Transparency. Everything today’s business travellers are looking for.

    Our Hotel Partners benefit from digital services that extend throughout the entire hotel management process. So you can offer guests state-of-the-art services with transparent pricing that is easy to budget for. We’ll negotiate the special rates with corporate clients and load them throughout all booking channels, so business travellers can book your offers in a click. Your guests also benefit from convenient digitised check-in, check-out and cash-less and paper-less payment solutions. And you benefit from the same extensive service portfolio for your group, conference and event (MICE) bookings. Smoother workflows. Less waiting. Happy staff. Happy guests. Done.

    Your benefits at a glance:

    • Gain exclusive access corporate RFPs for repeat business
    • Win more RFPs with HRS rate-finding expertise
    • Get targeted recommendations to all our corporate customers *)
    • Raise visibility and improve ranking in the hotel list
    • Benefit from customised business intelligence reports
    • Use market insights to stand out from competitors