HRS Launches Invisible Pay Platform to Transform Global Corporate Hotel Payment Process

HRS is driving its development as a leading technology provider for business travel. The integrated payment solution Invisible Pay, which increases hotel compliance by 30 percent, benefits both corporates and hoteliers.

HRS, the leading Global Hotel Solutions end-to-end technology provider in business travel, today announced the launch of its new corporate hotel payment platform. Named Invisible Pay, the solution addresses the industry’s longstanding challenge – high levels of out-of-policy spend and insufficient use of preferred hotels – by attacking the problem with advanced payment automation.

HRS has proven the connection between the simplicity of traveler payment and the choice of hotel that a traveler will make. Two things that travelers abhor: payment complications at the hotel front-desk, and expense reporting. Invisible Pay leverages HRS’ proprietary hotel management platform to cut through these inefficiencies with solutions that benefit travelers, their companies, and their partner hotels.

GBTA research released in July 2019 illustrates that business travelers crave simpler, more seamless payment processes. Most noteworthy: 88 percent of business travelers surveyed said if their company offered central or direct payment with a hotel, they would book that property over one that does not offer this method.

Invisible Pay is built to accommodate the data requirements of both corporate accounting departments and hotels, speeding payments and secure financial data with 98 percent acceptance.

“As we’ve piloted with integrated hotel payment solutions around the world in recent years, the program compliance metrics are clear,” said HRS CEO Tobias Ragge. “When our clients use our payment solutions, we’ve seen hotel compliance rise by on average 23 percent. The downstream savings – both in room rate and more seamless expense processing – increasingly drive CFOs to deploy across oceans and maximize the incremental savings.”

The Invisible Pay business unit of HRS leverages innovative check-in/out payment technology along with HRS’ proven solutions. Business travelers have used the company‘s automated payment solutions in more than 150 countries this year, covering more than one billion (USD) worth of transactions. HRS collects, audits and reconciles all invoices, and digitizes the resulting data for process automation and corporate travel analysis. The company’s payment solutions are also used in China – a market with complex corporate hotel payment regulations – by leading companies such as Alibaba and Huawei.

Invisible Pay benefits three key corporate audiences:

  • Accounting Departments: Initial pilots have driven processing time down from seven minutes to one minute – an 85 percent reduction. Invoice accuracy increased from 79 percent to 98.8 percent.
  • Travel Procurement: Consistent protocols and deeper hotel connections reduces rogue bookings and enhances data quality. Use of preferred hotels can increase by as much as 30 percent.
  • Business Travelers: Guaranteed acceptance at the front desk speeds check-in, while automated payment eliminates check-out lines. Hotel expense reporting is largely automated through the fully itemized digital receipt data that is uploaded into the corporate expense system, saving employees an average of 12 minutes per expense report…all while expediting appropriate reimbursement.

Hotels also gain from secure data processes that minimize engagement for their finance departments.

HRS will feature Invisible Pay at the GBTA Europe Conference in Munich on November 19-21, as well as the HRS Corporate Lodging Forum in Paris on November 28.


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